Patient Care Coordinator

Pataskala, OH (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the front-desk experience and coordinate patient flow for a private dental practice, collaborating with clinical staff and insurance to finalize costs and ensure smooth visits.

Manage patient communications, scheduling, and cost estimates with the clinical team
Support growth through recall, referrals, and marketing programs
Coordinate with practitioners, patients, and insurers to align care plans and fees

Job Description

Responsibilities

be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals

Requirements

Dental: 1 year (Required)
Ability to Commute: Pataskala, OH 43062 (Required)
have dental practice experience and know dentistry terms
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
Experience: dental

Benefits

401(k)
401(k) matching
Bereavement leave
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Free parking
Health insurance
Health savings account

Pure Smiles

PURE SMILESBespoke dental care, Fulham, South London, 750A Fulham rd, SW6 5SH, 0207 736 6276PURE Smiles – Based in Fulham, our family-run surgery specialises in providing high-quality dental care to the local community. We take pride in our personal approach, which allows us to fully understand your needs – working in a modern, relaxed and comfortable environment.Our philosophy is centred on preventive care, using minimally invasive techniques. With our commitment to educating patients about their oral health, together we can preserve your teeth and maintain their beauty for the whole of your life.With our combined knowledge of orthodontic, restorative, oral surgery and non-surgical facial rejuvenation, it is our privilege to provide complete cosmetic and dental solutions to those patients who seek them.Our dentists are sympathetic, considerate and will always make you aware of the respective pros and cons of any treatment. We invite you to contact the practice for further information, or to arrange a consultation.

Founded in 1942

9 employees

www.puresmiles.co.uk