Responsibilities

• Assist with office administrative tasks, including scheduling appointments, managing customer inquiries, and maintaining CRM software records such as Salesforce or other CRM platforms
• Greet and check in patients
• Answer phones and assist with scheduling
• Confirm appointments and respond to patient inquiries
• Process paperwork and maintain accurate records
• Assist with light office and administrative tasks
• Keep the reception area welcoming and organized

Requirements

• Must have reliable transportation to go to and from the office
• Strong communication skills in English with the ability to effectively convey information both verbally and in writing
• Knowledge of marketing strategies and business development techniques
• Experience with outbound calling, warm calling, and customer service is highly desirable
• Demonstrated ability to work independently as well as part of a team in a fast-paced setting
• Detail-oriented and dependable
• Comfortable multitasking in a fast-paced environment
• Previous front desk, receptionist, medical office, or customer service experience preferred
• Must be available to work 7:45AM-5:00PM Monday through Thursday

Preferred

• Experience with outbound calling, warm calling, and customer service is highly desirable

Benefits

• Employee discount
• Flexible schedule