Responsibilities

• PSM and partner support: Partner with PSMs on meeting preparation, account research, follow-up, Quarterly Business Reviews (QBRs), diagnostic calls, renewal preparation, and other strategic partner engagements.
• Progressive partner exposure: Join partner calls and meetings and, as proficiency develops, begin owning defined portions of presentations, follow-up, or lower-complexity partner conversations under PSM guidance.
• Analytics and insights: Analyze partner performance, product utilization, and benchmarking data to identify trends, flag risks and opportunities, and help PSMs develop recommendations aligned with partners’ enrollment goals.
• Commercial development: Support renewal and growth activities by preparing account information, coordinating pricing and contracting inputs, and maintaining accurate pipeline records. Identify potential partner needs and growth opportunities for review with PSMs; this role does not carry an independent revenue target.
• Product and business expertise: Develop strong knowledge of our Audience Generation products, partner lifecycle, enrollment strategy, and broader Enroll360/EAB offerings so they can begin connecting partner needs to potential solutions.
• Cross-functional collaboration: Coordinate with PSMs, Associates, Audience Sales Engineers (ASEs), Product, Marketing, Operations, and Sales to track partner requests, clarify next steps and owners, and support timely completion of deliverables.

Requirements

• Bachelor’s degree
• At least 1 year of work experience
• Proven project management skills
• Proven relationship-building skills and ability to work well under pressure and within tight deadlines
• Demonstrated leadership experience working within a team environment
• Demonstrated ability to communicate efficiently and proactively
• Strong organization skills and ability to manage competing priorities
• Demonstrated ability to collaborate across teams and take ownership of assigned work
• Ability to interpret data, identify trends, and communicate findings clearly
• SFDC Proficient

Preferred

• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Benefits

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel