Responsibilities

• Represent Dank By Definition professionally at dispensaries, vendor days, pop-ups, festivals, trade shows, and special events.
• Maintain a positive, knowledgeable, and professional image while representing the company.
• Communicate the Dank By Definition story, values, and product offerings to consumers and retail partners.
• Engage with customers and event attendees in a friendly and approachable manner.
• Educate consumers about products, strains, formats, and brand offerings while remaining compliant with New York State regulations.
• Answer customer questions and provide product recommendations based on customer needs and interests.
• Support dispensary partners by helping increase product awareness and sales during scheduled events.
• Build positive relationships with budtenders, managers, and dispensary staff.
• Assist in educating retail teams on product knowledge and brand messaging.
• Encourage customer purchases through effective product education and brand advocacy.

Requirements

• Must be 21 years of age or older.
• Reliable transportation and willingness to travel throughout New York State as needed.
• Strong communication and interpersonal skills.
• Friendly, outgoing, and comfortable speaking with large groups and individual customers.
• Ability to work evenings, weekends, and occasional holidays.
• Ability to stand for extended periods during events.
• Ability to lift and carry promotional materials and event supplies up to 25 pounds.
• Ability to work both indoor and outdoor events.

Preferred

• Previous experience in customer service, hospitality, retail, events, promotions, nightlife, brand ambassadorship, or cannabis is preferred but not required.
• Active social media presence and comfort creating content is a plus.
• Passion for cannabis and willingness to learn about products and industry trends.

Benefits

• Flexible, event-based scheduling
• Opportunity to work in New York's growing cannabis industry
• Paid training and product education
• Fun, energetic work environment
• Networking opportunities throughout the cannabis community
• Growth opportunities as Dank By Definition expands
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development