Responsibilities

• Develop and execute recruitment and retention initiatives across North America and Europe.
• Build recruitment strategies for both existing and future markets.
• Identify and develop new sources of participants, including patient organizations, healthcare providers, advocacy groups, community leaders, ambassadors, and referral programs.
• Manage recruitment goals across multiple diabetes populations and countries.
• Ensure that community members have a positive experience when participating in the community and in individual research projects.
• Continuously evaluate performance and adjust tactics based on results.
• A critical part of this role is building and managing networks of partners who can help dQ&A reach people living with diabetes in different regions and countries.
• This may include: - Patient advocates and community leaders - Diabetes organizations and charities - Clinics and healthcare providers - Recruitment vendors - Country-specific ambassadors - Strategic referral partners
• You will help create repeatable approaches that allow dQ&A to expand beyond its current markets without relying solely on traditional recruitment methods.
• Build Sustainable Recruitment Systems - Create scalable processes that improve recruitment efficiency and participant engagement. - Track recruitment performance by country, channel, source, and participant segment. - Develop clear reporting that links actions to outcomes. - Test new approaches and continuously improve based on evidence.

Requirements

• You may come from: - Patient recruitment or participant engagement - Healthcare research operations - Community growth or membership organizations - Partnership or affiliate management - Performance marketing with clear accountability for outcomes - Healthcare nonprofits, advocacy organizations, or associations
• Highly self-motivated and comfortable owning outcomes
• Able to manage multiple overlapping projects and relationships simultaneously
• Analytical and comfortable making decisions from imperfect information
• Resourceful, pragmatic, and action-oriented
• Resilient when things dont work the first time
• Comfortable building relationships across cultures and geographies
• Empathetic and able to connect authentically with people living with diabetes

Preferred

• Managing external partners, affiliates, and vendors
• Launching or supporting growth initiatives in new markets.
• Building repeatable partner-based recruitment programs.
• Familiarity with healthcare, patient communities, clinical research, or chronic disease populations.
• Working across multiple countries, regions, or cultures.
• Personal or professional connections to the diabetes community are a plus.
• Direct diabetes experience is not required. Curiosity, empathy, and a willingness to learn are.