Community Liaison for Outpatient Facility
Apollo Behavioral Health Hospital
Baton Rouge, LA (Unknown)
In-houseFull-timeMid level3+ years exp.
1 month ago
Outpatient Liaison
Fremont, OH (Hybrid)
$20/hr – $27/hrFull time
Posted 12 days ago
Job Description
At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!
Apply today to become a part of our dynamic team!
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- Social Recognition Program
- Employee Engagement Opportunities
- CALM App
- 401k (with a matching program) / Roth IRA
- Company Discounts
- Payactiv/On-Demand Pay
- Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
The Outpatient Liaison is responsible for performing all tasks relative to outpatient referral communications with the patient/client and physician office referral sources.
Responsibilities and Duties:
- Handles intake inquiries from physician offices and intakes all pertinent customer order information including documentation required to meet coverage criteria
- Responds to questions posed by provider offices and other outpatient referral sources related to home equipment/supply needs, acting as a liaison between MSC, patient/caregiver and the referral source.
- Maintains open communication with patients/clients and referral sources, responding to all questions and concerns.
- Markets our services to the provider offices and other potential referral sources within the community.
- Maintains open communications with all referral sources and documents with whom and with what frequency
- Other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalence.
Experience/Knowledge/Skills/Physical Requirements:
- Two years (minimum) of HME customer service experience strongly preferred
- Knowledge and understanding of intake implications of industry change.
- Excellent skill sets in communication and customer relations.
- Detail oriented with excellent interpersonal and organizational skills (a TEAM player).
- Must be able to lift and carry up to 50 pounds
- Must be able to walk, stand, bend, stoop, and perform setup tasks throughout the workday
- Must be able to safely operate equipment and follow all safety protocols
Medical Service Company
Founded in 1950, Medical Service Company (MSC) is a leading provider of sleep therapy, respiratory, home medical equipment, and healthcare services, headquartered in Cleveland, Ohio. We serve 28 Ohio counties and parts of Michigan, Indiana, Kentucky, Pennsylvania, New York, and Wisconsin, earning recognition as America's top home medical equipment provider through the HME Excellence award.In 2024, MSC achieved a significant milestone by making the Inc. 5000 list, a prestigious ranking of the fastest-growing private companies in the U.S., underscoring our innovation and dynamic growth. We are also a 12-time recipient of the NorthCoast 99 award, highlighting MSC as a top workplace in Northeast Ohio. Medical Service Company is accredited by the Accreditation Commission for Health Care.At MSC, we are dedicated to enhancing patient comfort and quality of life by offering a comprehensive range of home medical equipment and healthcare services. With over 70 years of experience, we’ve established ourselves as a company that cares, providing essential equipment and support to thousands of patients every year to improve their quality of life.
Salaries
Posted range
$20/hr – $27/hr
Taken straight from the job posting.
Links
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