Operations & Marketing Intern at Tompkins Community Bank | New York, USA

Tompkins Community Bank

Operations & Marketing Intern

New York, USA (On-site)

Salary Not AvailableIntern/New GradUnavailable

Posted 2 months ago

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Job Summary

Own early-stage brand and content operations, keeping communications aligned with brand standards while learning banking workflows.

Brand Operations: support drafting, content organization, and communications prep under team guidance.
Content Quality: review materials for accuracy, formatting, and brand adherence.
Cross-Functional Exposure: assist across marketing and operations to gain foundational business knowledge and banking process exposure.

Job Description

Responsibilities

Marketing & Brand Communications Support: Provide support on marketing and brand initiatives by assisting with drafting materials, organizing content, and helping prepare communications. Work under team guidance to ensure alignment with newly established brand standards.
Social Media Content Support: Assist with creating and organizing social media content, including drafting content and helping maintain content. Support the team in keeping content consistent, timely, and aligned with designated campaigns.
Content & Document Review: Help review marketing and brand materials for basic accuracy, formatting, and consistency. Provide an extra layer of review to support adherence to brand guidelines and documentation standards.
Operational Support: Assist in the development and organization of operational procedures and internal documentation. Help prepare materials for publication on TConnect and internal platforms, ensuring consistency, clarity, and alignment with desired standards.
Cross-Functional Exposure & Learning: Support team members across marketing and operations on various tasks and projects. Gain exposure to banking processes and contribute as a team member while building foundational business knowledge.

Requirements

Proficient reading, writing, and analytical skills.
Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
Proficient PC skills; strong Microsoft Office skills including: Excel, Word, Power Point, and Outlook.
Ability to work independently and in team environment.
Strong interpersonal relations and communication skills (oral and written). Ability to communicate effectively.

Tompkins Community Bank

3.8 Glassdoor

For generations, Tompkins has helped the communities we serve thrive and grow. As a community-based financial institution, we consider it our duty to provide innovative financial solutions for local families and businesses as they navigate their financial journeys. Whether you’re a first-time homebuyer hoping to put down roots, or an entrepreneur looking to grow your business, Tompkins is here for you every step of the way.Looking back, we’ve served our communities since 1836, and we’ve evolved over time to better serve those who need us most. Our longevity gives us our strength, but adapting to the everchanging landscape allows us to continue to innovate and grow for the betterment of our customers, our company, and our community. When four community banks across New York State and Pennsylvania came together to form the Tompkins family of banks, we realized we were on to something special. For many years, Tompkins Trust Company, Tompkins Bank of Castile, Tompkins Mahopac Bank, and Tompkins VIST Bank operated independently as separately chartered financial institutions, while benefitting from the strength of a shared vision and mission. Now, we’ve come together as one, and we have our customers and communities to thank for helping us reach this next step in our journey. From our rich history comes an innovative vision – a community bank with local ties and leadership, but with broad financial capabilities and strength. Our team members understand the significance of local decision-making, leadership, and philanthropy but have the tools and resources necessary to provide innovative products and services to local families and businesses. It’s the best of both worlds.

Ithaca, New York, USA

674 employees (13 in marketing)

tompkinsbank.com

82% recommend to a friend

78% CEO approval