Online Store & Customer Care Manager

Sanford, FL (Hybrid)

$32K/yr – $50K/yrMid LevelFull time

Posted 5 weeks ago

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Job Summary

Own multi‑channel store operations and cross‑department coordination to keep orders, data, and programs aligned across online, Amazon, Walmart, and payment platforms.

  • Oversee store ecosystems and PPC/promo activities to enforce accuracy and performance.
  • Coordinate with marketing and warehouse to implement new programs and ensure data integrity.

Job Description

Responsibilities

  • Managing Companies online store
  • Managing Amazon Store and merchant listings
  • Managing Walmart Store
  • Managing Paypal Accounts
  • Coordinate Franchise & Individual Client Call in orders
  • Manage reviews and emails communications with clients
  • Coordinate with marketing department on new programs and implementation on web
  • Oversee and Manage Pay-Per-Click Campaigns and Amazon Store Promotions.
  • Participate in planning and project meetings with programmers, marketing, manufacturing and management.
  • Share calls from customers with questions on orders or products. (We will train)

Requirements

  • Self-Starter, Go-Getter
  • Microsoft Suite experience (Word, Excel, Outlook) preferred
  • Ability to handle business communications - phone, email, and face to face, with grace and professionalism
  • Project andDeadline Driven
  • Ability to work smoothly and efficiently in a deadline-driven environment
  • Time Management & Prioritization Skills
  • Administrative skills
  • Comfortable collecting, analyzing and adjusting programs based on measurement data reports to ensure optimal performance and continuous development
  • High School Diploma minimum.
  • Past online store or pay-per-click management experience a PLUS.

Preferred

  • Familiar with online marketplaces, such as: Amazon.com, Jet.com, Walmart.com, etc. IS A PLUS - (we can train for the right candidate.)

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
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MARBLELIFE

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Founded in 1988
Estero, Florida, USA
91 employees (2 in marketing)

Traffic Signals

Monthly Visitors
3.7K
Monthly Google Ads Budget
$143

Headcount Trend

Current headcount: ~91

Marketing Team

Marketing Team Size
2 (2% of company)
Marketing Roles Posted (Last 30 Days)
1