Oncology/Hematology Specialist, Grand Rapids, MI

Grand Rapids, MI

Salary Not AvailableMid Level

Posted 3 weeks ago

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Job Summary

Own access-focused oncology/hematology territory coverage with tight account management and clinical education drive.

  • Customer access and account management: ensure product access, triage reimbursement issues, and respond to medical questions in real time.
  • Disease-state education and compliant messaging: promote product benefits and deliver branded educational talks across multiple channels.
  • Local plan and revenue ownership: develop a detailed territory plan, optimize relationships with health care providers, and strive to meet revenue targets.

Job Description

  • Responsibilities: The Oncology/Hematology Specialist acts as primary customer contact for demand creation by executing the marketing strategy and promoting products.
  • Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals.
  • Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs.
  • Represent in a professional, compliant, and ethical manner.
  • Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities.
  • Utilize team members to address customer needs and ensure access to Incyte products for patients who need them.
  • Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues.
  • Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products.
  • Develop and maintain strong disease state knowledge and exemplary selling skills.
  • Create and maintain a strategically developed business plan that reflects in depth local market and account specific knowledge.
  • Requirements: Local Oncology market knowledge.
  • Customer centric selling approach.
  • Possession of a valid driver's license and a satisfactory driving record, or the ability to obtain one if required for the role.
  • Demonstrate ability to work effectively in matrix teams.
  • Demonstrate ability to gain consistent access and develop strong professional relationships with health care providers in community and academic settings.
  • History of successful sales performance documented in annual reviews and sales reports.
  • Demonstrate strong business analytics and account management skills.
  • Minimum of relevant experience in the Hematology/Oncology market, with a preference for experience in hematology.
  • Minimum of several years of successful biotech/pharmaceutical sales experience, or equivalent relevant experience.
  • A bachelor's degree or equivalent experience is preferred.