On-Site Customer Experience & Content Creation Assistant

New York, USA (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 4 months ago

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Job Summary

Represent Unlimited Biking on-site and create engaging local event content.

  • Own on-site presence at local events to represent Unlimited Biking
  • Must-have: Experience creating short-form video content for TikTok or Instagram Reels
  • Standout: Comfortable on camera with a storytelling mindset to boost brand visibility

Job Description

Responsibilities

  • Attend local public events to represent Unlimited Biking
  • Engage with attendees to promote our services and offerings
  • Distribute marketing materials and increase brand visibility
  • Gather/create unique on-location content for the marketing team
  • Assist with customer picnics, group outings, and VIP client experiences
  • Customer experience & store operational support
  • Help coordinate and execute on-site check-in for events
  • Ensure a smooth and memorable experience for participants
  • Support local biking events to drive brand awareness
  • Assist with flyer distribution and on-the-ground promotions
Unlimited Biking logo

Unlimited Biking

Unlimited Biking is the premier bike rental, tour, and experience company with 17 locations across world. With the largest fleet of high-quality bikes, including hybrid, road, electric, kids' bikes, and attachments, we serve thousands of tourists, locals, and cycling enthusiasts year-round.We offer guided tours, self-guided adventures, daily rentals, and local memberships that make biking part of everyday life. Every rental includes a helmet, lock, and map, and every experience is backed by exceptional service and local expertise.As the official bike partner of major events like the TD Five Boro Bike Tour, IronMan, RAGBRAI, Pelatonia and more, we’re trusted by organizers and riders alike. From urban sightseeing to endurance cycling events, we make it easy to explore with confidence.Join us for unforgettable rides, wherever your journey takes you.🌍 Global Vision | 🚲 Premium Fleet | ⚡ E-Bikes Available | 🎉 Event Specialists

Founded in 2010
New York, New York, USA
89 employees (7 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
42.2K
Monthly Google Ads Budget
$2.3K
Traffic Source Mix
Search
48.2%
Direct
38.5%
Referral
9.6%
Social
2.8%
Paid
0.9%

Headcount Trend

Current headcount: ~89

Marketing Team

Marketing Team Size
5 (6% of company)
Median Career Experience
4 years
Median Tenure
8.9 years