On-Site Customer Experience & Content Creation Assistant

New York City, NY (On-site)

Salary Not AvailableEntry LevelPart time

Posted 4 months ago

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Job Summary

Own on-site event presence and content creation that ties live activations to campaign goals.

  • On-site execution: represent the brand at local events, coordinate check-in, and deliver a smooth attendee experience.
  • Content engine: produce short-form video and on-location content aligned with campaigns.
  • Audience engagement: drive brand visibility through in-person interactions and ground promotions.

Job Description

Responsibilities

  • Attend local public events to represent Unlimited Biking
  • Engage with attendees to promote our services and offerings
  • Distribute marketing materials and increase brand visibility
  • Gather/create unique on-location content for the marketing team
  • Assist with customer picnics, group outings, and VIP client experiences
  • Customer experience & store operational support
  • Help coordinate and execute on-site check-in for events
  • Ensure a smooth and memorable experience for participants
  • Support local biking events to drive brand awareness
  • Assist with flyer distribution and on-the-ground promotions

Requirements

  • Experience with content creation (TikTok, Instagram Reels, etc.)
  • Comfortable being on camera
  • Ability to engage and interact with the public
  • Ability to multitask in fast-paced environments

Preferred

  • Interest in biking, outdoor activities, or tourism (preferred)
  • Outgoing, friendly, and confident personality
Unlimited Biking logo

Unlimited Biking

Unlimited Biking is the premier bike rental, tour, and experience company with 17 locations across world. With the largest fleet of high-quality bikes, including hybrid, road, electric, kids' bikes, and attachments, we serve thousands of tourists, locals, and cycling enthusiasts year-round.We offer guided tours, self-guided adventures, daily rentals, and local memberships that make biking part of everyday life. Every rental includes a helmet, lock, and map, and every experience is backed by exceptional service and local expertise.As the official bike partner of major events like the TD Five Boro Bike Tour, IronMan, RAGBRAI, Pelatonia and more, we’re trusted by organizers and riders alike. From urban sightseeing to endurance cycling events, we make it easy to explore with confidence.Join us for unforgettable rides, wherever your journey takes you.🌍 Global Vision | 🚲 Premium Fleet | ⚡ E-Bikes Available | 🎉 Event Specialists

Founded in 2010
New York, New York, USA
89 employees (7 in marketing)