National Communications Partner

Responsibilities

• General writing and editing of promotional content, product announcements, and feature highlights.
• Ensure messaging aligns with brand voice and strategic goals.
• Develop visually engaging materials, including infographics, newsletters, and product spotlights.
• Manage company social media channels, including planning, creating, scheduling, publishing, and monitoring content.
• Author clear, user-friendly brochures, handouts, social media pieces, technology guides, and how-to documentation for new and existing system features and crop insurance products.
• Create and edit promotional and instructional videos and tutorials that simplify complex topics for a broad audience.
• Assist in maintaining and updating existing promotional materials and documentation as products evolve.
• Copy-editing of all marketing, training, and communication rollouts.
• Ability to create, review, and edit internal process documents.
• Work with Sales and Support to deliver consistent, customer-friendly messaging.

Requirements

• 3-4 years’ experience in a Crop Insurance, Marketing, or Technology Training role.
• Proven experience in marketing, training, or technical writing - preferably in agriculture, crop insurance, or related fields.
• Strong understanding of crop insurance processes and terminology is highly preferred.
• Excellent writing, editing, and proofreading skills, with the ability to translate complex information into clear, concise content.
• Demonstrated hands-on experience planning, recording, editing, and producing professional video content, including instructional videos, tutorials, and promotional content, using video editing software and screen-recording tools (e.g., Camtasia, Acorn, or Adobe products).
• Skilled in Microsoft Office Suite, especially Word, PowerPoint, and Outlook. Experience with Adobe Creative Suite is a plus.
• Strong understanding of social media platforms, content best practices, and channel management, along with a passion for building engagement through relevant, creative content.
• Ability to manage multiple projects under tight deadlines in a fast-paced environment.
• Strong interpersonal and communication skills and the ability to collaborate across departments and present confidently.
• Strong organizational skills.

Preferred

• Background in agriculture, crop insurance, or insurance technology platforms.
• Experience working in an Agile or tech product development environment.
• Familiarity with email marketing tools (e.g., Constant Contact) and analytics platforms.
• Experience with learning management systems (LMS), CRM platforms, or customer support systems is a plus.
• Graphic Design experience.
• Website creation and SEO (Search Engine Optimization) experience.
• Familiarity with HTML.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community