Membership & Marketing Coordinator

Responsibilities

• Serve as a primary resource for new and existing Chamber members.
• Coordinate new member onboarding and ensure members are aware of and utilizing Chamber benefits.
• Fulfill member benefits and opportunities, including directory listings, promotional opportunities, sponsorship recognition, and event participation.
• Maintain regular communication with members to increase engagement and satisfaction.
• Support membership retention efforts by building strong relationships and responding to member needs.
• Maintain accurate member records within the Chamber database.
• Manage the Chamber's social media platforms, including content development, scheduling, and engagement.
• Create compelling content that promotes Chamber programs, events, members, and community initiatives.
• Develop and distribute email communications, newsletters, and member updates.
• Coordinate the production of the Chamber's regular newsletter.

Requirements

• Bachelor's degree or equivalent experience in marketing, communications, business, public relations, or a related field preferred.
• 1-3 years of experience in marketing, communications, customer service, event planning, membership organizations, or nonprofit organizations preferred.
• Strong written and verbal communication skills.
• Experience managing social media platforms and creating digital content.
• Ability to write professional newsletters, emails, and promotional materials.
• Experience with website management and content updates.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office and marketing/design platforms such as Canva.
• Ability to work independently while contributing effectively as part of a team.

Preferred

• Outstanding interpersonal and relationship-building skills.
• Positive, professional, and customer-focused attitude.
• Strong communicator who enjoys connecting with business leaders and community members.
• Creative thinker with an eye for effective marketing and storytelling.
• Reliable, adaptable, and highly organized.
• Team player who thrives in a collaborative environment.
• Passion for supporting local businesses and community growth.

Benefits

• Health insurance
• Paid time off