Responsibilities

• Maintains the Club’s database of membership files. Jonas software
• Develop and ensure that established procedures for processing perspective members’ applications are consistently followed.
• Processes all requests for and transfers of membership.
• Assists prospective members in fulfilling application requirements.
• Conducts tours and the orientation program for prospective members.
• Assemble prospect and new member packets as needed and have appropriate supply created.
• Facilitate the membership process for candidates and their sponsors from start to finish. This includes written correspondence, phone calls, and processing of candidate applications and accompanying letters of recommendation.
• Reports approved new members to the Controller to initiate proper administration of their memberships. Ensures that applications are completely and properly filled out, that initiation fees are collected, and that new members understand the privileges and costs of becoming a member.
• Coordinate and host new and prospective member mixers, membership-related open houses, and member-planned events.
• Assists in the preparation of the monthly membership reports for the membership committee and Board of Directors.

Requirements

• Bachelor’s Degree in Business Administration, Hospitality or Resort Management, Communications, Public Relations, or related field, or a minimum of five (5) years of related experience and/or training; or equivalent combination of education and experience.
• Website content management experience required.
• Demonstrate outstanding verbal, written, and networking communication skills.
• Proven writing, editing, and proofreading skills.
• Being respectfully confident and “connected” to the membership and team is critical, as is the ability to work with leadership to deliver a cohesive and inviting club culture and environment.
• Possess exceptional project management, time management, communication, and organizational skills to monitor and maintain project milestones and progress. Ability to organize and complete work in accordance with established timelines.
• Ability to maintain confidentiality, professionalism, composure, and discretion.
• Strong organizational skills, excellent attention to detail, and the ability to multi-task with minimal supervision.
• Demonstrates transferable skills such as problem-solving, teamwork, Member service, and effective communication.
• Proficient in Microsoft Office.

Preferred

• JONAS knowledge is preferred, but not required.