Responsibilities

• Meet or exceed monthly and quarterly member acquisition goals.
• Conduct targeted outreach in high-potential communities to generate leads and drive enrollments.
• Manage the full conversion process from lead capture to active membership.
• Develop and maintain a pipeline of prospects using Salesforce.
• Represent CBA at community events, fairs, and partner activations.
• Apply cultural humility and community-informed practices to engage, educate, and enroll members from diverse racial, cultural, linguistic, and socioeconomic backgrounds.
• Build strong relationships with community leaders, businesses, and referral sources.
• Identify and cultivate strategic partnership opportunities to enhance lead flow.
• Ability to follow all applicable compliance guidelines related to member enrollment and community outreach.
• Plan, coordinate, and execute community-based events designed to increase awareness and drive acquisition.

Requirements

• High school diploma or GED required
• Bachelor’s degree preferred
• 2+ years of direct sales, member acquisition, or business development experience, preferably in healthcare, insurance, or community-based services
• Proven track record of meeting and exceeding sales targets
• Strong communication, persuasion, and interpersonal skills
• Ability to work flexible hours, including evenings and weekends
• Reliable transportation and willingness to travel within assigned territory
• Experience in Medicare/Medicaid, managed care organizations, or patient enrollment
• Event coordination and community marketing experience
• Familiarity with social determinants of health and health equity principles
• Travel expectations: ability to travel extensively—approximately 60–80% of the workweek—throughout the Greater South Side of Chicago and assigned territories
• Reliable transportation and a valid driver’s license (if driving is required)
• Ability to stand, walk, and work outdoors for extended periods during events and community activities
• Ability to lift, carry, transport, load, and unload outreach materials and event equipment up to 30 pounds
• Ability to set up and break down event booths, including bending, reaching, kneeling, and performing light physical setup tasks
• Ability to sit for extended periods when entering data, preparing reports, or conducting follow-up outreach via phone and computer
• Comfortable using standard office and mobile technology, including laptops, tablets, smartphones, and CRM systems

Benefits

• BCBS medical and dental insurance
• Principal vision insurance
• Short- and long-term disability insurance
• Professional development opportunities
• Nine paid holidays plus we are closed between Christmas through New Year’s Day
• Hybrid office setting
• Paid time off
• 403B Plan
• Excellent technology and IT support