Responsibilities

• Welcome every athlete and member with exceptional customer service.
• Check members in and ensure every visit is a great experience.
• Answer phones, emails, and text inquiries.
• Schedule evaluations and introductory workouts.
• Assist with membership sales and retention.
• Keep the lobby, front desk, and retail area organized and professional.
• Build genuine relationships with members and families.
• Capture photo and video content during training sessions.
• Create engaging Instagram, Facebook, and TikTok content.
• Post daily stories, reels, and member highlights.

Requirements

• Friendly, confident, and outgoing personality
• Excellent communication and customer service skills
• Comfortable talking with parents, athletes, and adult members
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Self-motivated and able to take initiative
• Passion for fitness, athletics, health, or sports is a huge plus

Preferred

• Experience with Instagram, Facebook, TikTok, and Canva is preferred
• Photography or video editing experience is a bonus

Benefits

• Flexible schedule
• Health insurance
• Training & development