Responsibilities

• Review Planners’ and AMP goals, including overseeing the Planner’s management of the AMP onboarding and training progress. Regularly check in on the teams’ goals to ensure progress and identify any gaps
• Guide Planner(s) in management of their AMP direct reports, coaching and strengthening management skill set
• Meet with the Planner & AMP team daily to review & prioritize deliverables, optimizing the team’s workload and time to best manage dynamic client needs
• Organize and streamline large projects (RFPs, QBRs, creative updates, etc), defining clear deadlines and check-in points, delegating appropriately across the team
• Conduct thorough QAs to ensure all work is fully accurate / client-ready, seeking final reviews from AMD/Director and account team as necessary
• Proactively keep managers up to speed on media updates as well as your goals and growth, and team happiness and growth. C ommunicate wins, losses, concerns, areas to improve workflow
• Embrace and encourage a culture based on team work, collaboration, and support
• Where there are gaps in knowledge/unfamiliar obstacles, inspire team to problem solve, research and be empowered to learn & educate everyone
• Cross-discipline partnership
• Act as client liaison in partnership with account team