Media Services CoordinatorFull-time Support Staff
Sugar Grove Campus

Hybrid Option: Yes 

Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here – join us today!

Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.

The Media Services Coordinator reports to the Director of Technology Services. This position is responsible for overseeing the media services staff.  The position provides technical support to students, faculty, staff and administrators in the use of media equipment. Assists the Multimedia staff with video streaming and satellite facilities and functions.

RESPONSIBILITIES 

Supervise and monitor workload for Media Services Staff.
Assist with all audio and video equipment related activities for College events, activities, and functions, interfacing with visitors, staff, faculty, students, and administration.
Provide media equipment technical support for all campus functions and activities.
Maintain and review schedule of activities regularly to ensure media services team is properly staffed to provide sufficient coverage during operating hours and during times when support for special events or functions is required.
Develop and maintain standard procedures and equipment for college classrooms, meeting rooms, and event rooms.
Coordinate and manage the scheduling and distribution of media equipment to Sugar Grove campus.
Maintain media equipment inventory.
Assist Director of Technology Services with project management activities and coordination of contracted services as necessary. Gather quotes or inputs for bids and Request for Proposals to support procurement activities.
Install and coordinate the testing of media hardware, and media related devices.

Minimum Qualifications

Bachelor’s Degree required.
Minimum of three years related experience required. Operating knowledge of audio visual and media equipment necessary. Crestron AV experience is a plus.
One year in a team leadership or supervisory role.
Excellent customer service skills, critical thinking and problem-solving skills. Ability to handle confidential information.
Excellent verbal and written communication skills, good interpersonal and organizational skills necessary. Ability to interact with all levels of management, faculty, staff and students.
Ability to supervise and monitor activities of multiple technical staff.

Excellent Microsoft Office computer skills required.
Available to work a flexible 40 hour schedule which will include some evenings and weekends. Ability to travel between the Sugar Grove, Aurora Fox Valley, Plano and Aurora Downtown Campuses.

Please attach the following documents when applying:

1. Cover Letter-Yes
2. Resume-Yes
3. References-Yes (Can be provided at interview)
4. Transcripts-Yes (Can be provided at interview)