Media Monitoring Analyst

Responsibilities

• Monitor media coverage, social media conversations, industry news, competitor activity, executive visibility, regulatory developments, and reputation-related topics.
• Develop, maintain, and optimize monitoring queries, dashboards, alerts, taxonomies, and reporting frameworks.
• Identify emerging issues, trends, and reputational risks and escalate time-sensitive developments to stakeholders.
• Perform quality assurance on monitoring outputs to ensure relevance, accuracy, completeness, and minimal duplication.
• Produce daily media briefings, executive summaries, trend analyses, and recurring intelligence reports.
• Partner with communications, public affairs, social media, regulatory affairs, enterprise insights, and crisis management teams.
• Serve as the primary point of contact for external media intelligence and monitoring vendors.
• Translate complex media data into clear, executive-ready insights and recommendations.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Analytics, or a related field, or equivalent professional experience.
• 5-7 years of experience in:
• Media Monitoring
• Media Intelligence
• Social Listening
• Reputation Management
• Communications Analytics
• Public Relations Measurement
• Experience developing monitoring queries, dashboards, alerts, and recurring reporting programs.
• Strong analytical and critical-thinking skills with the ability to identify emerging issues and trends.

Preferred

• Hands-on experience with Talkwalker , Hootsuite , Meltwater , Brandwatch , Cision , or similar monitoring platforms.
• Experience supporting highly regulated or reputation-sensitive industries.
• Knowledge of crisis communications monitoring and issue management.
• Experience working with corporate communications, public affairs, or stakeholder engagement teams.