Responsibilities

• Advise sales, EM and clients on maximizing complex product adoption, prioritizing scalable solutions with last-mile customization while reserving bespoke engineering for high-impact business opportunities.
• Lead deep-dive technical consultations and MarTech diagnostic sessions to uncover opportunities for custom solutions, ensuring designs respect industry-specific data constraints and business cycles.
• Act as a trusted advisor providing technical-product oversight during implementation, ensuring the engineering build aligns with customer strategy while deferring base-code decisions to Engineering.
• Provide expert technical recommendations on system architecture, integration strategies, and best practices to internal and external teams.
• Translate complex customer requirements into clear system architectures and technical specifications (including server-side go-to-market (GTM), Google Tag Gateway, and customer relationship management (CRM) integrations) that prioritize scalability, reusability, and media activation.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers, technical consulting, product management, or solution architecture and project management in a customer-facing role.
• Experience in building proof-of-concepts using web/scripting technologies (e.g., JavaScript, Python, etc.) and SQL databases.

Preferred

• Master’s degree in a technical field.
• Experience in an online advertising/customer growth role and familiarity with the ad serving industry and internet technologies.
• Practical experience configuring, querying, or troubleshooting CRM architectures (e.g., Salesforce, HubSpot, Klaviyo, or custom internal backends).
• Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively.
• Ability to work independently and to manage multiple projects simultaneously, with effective problem-solving, investigative, and project management skills.
• Demonstrated coding ability with Java or Python, and database knowledge with the ability to construct complex SQL queries.