Responsibilities

• Attend quarterly planning meetings and monthly marketing calls
• Assist in creating signs and materials for upcoming promotions
• Help create donation/giveaway baskets for community initiatives
• Plan, prepare, and execute marketing events and promotions
• Share important store updates with guests through social media and Spotlight (including changes in store hours)
• Send monthly Spotlight emails and distribute rewards through Spotlight
• Update in-restaurant POP (signage) changes as needed
• Support decorating the restaurant for holidays and events
• Be available to serve as The Cow handler at events both onsite and offsite
• Stay informed and help execute market-level activations and giveaways

Requirements

• Assist the marketing team with day-to-day social media posting and content updates for Chick-fil-A.
• Create and schedule engaging photos, captions, and stories that promote promotions, events, and restaurant news.
• Monitor and respond to customer messages and comments in a timely, professional, brand-appropriate manner.
• Support the creation of basic marketing materials such as flyers, promos, and in-store signage.
• Maintain brand consistency across all social platforms, including tone, formatting, and visual style.
• Collaborate with restaurant staff to gather content, including photos of guests, team moments, and community efforts.
• Track and report basic social media performance metrics such as reach, engagement, and clicks to support improvements.
• Participate in team meetings and remain flexible with scheduling based on the promotional calendar.
• Follow Chick-fil-A brand guidelines and company policies, including privacy and content standards.
• Maintain a positive, customer-focused attitude and represent the brand with professionalism at all times.

Preferred

• Canva knowledge is preferred.