Responsibilities

• Execute in-store VM campaigns across multiple luxury brands, including flagship windows, seasonal displays, and special events, ensuring flawless adaptation of global campaigns to local store formats
• Develop and provide clear visual guides, implementation instructions, and VM compliance reporting to monitor adherence to brand standards, identify gaps, and recommend improvements
• Manage inventory of reusable props, VM materials, and in-store communication kits, coordinating logistics for new openings, renovations, seasonal updates, and special initiatives
• Serve as primary contact for local store VM needs, coordinating with corporate teams and vendors for production, installation, logistics, and short-term initiatives
• Manage vendor relationships, track POs, invoices, and budgets to ensure timely execution, accurate reporting, and adherence to brand standards
• Design and deliver monthly training sessions for new hires, managers, and sales associates, focusing on brand heritage, product knowledge, and luxury service standards
• Ensure that training reinforces the premium positioning of the brand while enhancing in-store customer experience
• Coordinate the distribution and programming of digital content across in-store signage, ensuring alignment with physical VM campaigns
• Maintain up-to-date operational store information (addresses, hours, services) across online channels to guarantee accurate brand representation
• Partner with local brand teams (Marketing, Operations, Store Leadership) to ensure smooth implementation of corporate initiatives

Requirements

• 3+ years of experience in Visual Merchandising, Retail Operations, or Marketing within luxury or premium retail.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent attention to detail and commitment to executive-level quality.
• Proven experience managing external vendors and coordinating logistics.
• Familiarity with financial processes, including PO management, invoicing, and budget tracking.
• Strong communication, training, and public speaking skills.
• Collaborative mindset with ability to work cross-functionally across global and local teams.
• Willing to travel domestically - some evenings and weekends

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.