Responsibilities

• Own the centralized intake process for all creative requests across Tori Richard, Kahala, and Birdwell.
• Ensure briefs are complete, objectives are clear, and deliverables/specs are defined before work begins.
• Prioritize and reprioritize projects based on business impact, deadlines, and team capacity.
• Clearly communicate tradeoffs and timeline shifts to stakeholders.
• Build and maintain project timelines, milestones, and approval paths.
• Assign work based on capacity, skillset, and deadlines.
• Lead recurring traffic meetings and maintain visibility into status, bottlenecks, and upcoming deadlines.
• Balance workloads to protect quality and prevent burnout.
• Manage version control, routing, and stakeholder approvals.
• Ensure files meet channel specifications (digital, email, paid media, retail signage, print, etc.).

Requirements

• 2-4+ years in creative traffic coordination, project coordination, creative operations, or agency/in-house project management.
• Experience working directly with designers and creative teams in a fast-paced environment.
• Experience collaborating cross-functionally with Ecommerce, Planning, and Merchandising teams.
• Experience coordinating vendors and managing creative production workflows.
• Strong proficiency in project management software (Trello preferred).
• Working knowledge of Adobe Creative Suite (understanding file types, formats, and production workflows).
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to build dashboards and manage timelines with clarity and precision.
• Demonstrated ability to work effectively with creative professionals - understanding both creative process and business realities.
• Highly organized with exceptional attention to detail.