Responsibilities

• Client Relationship Development & Management
• Build, nurture, and maintain strong, long‑term relationships with clients across various industries.
• Serve as the primary point of contact for assigned clients, ensuring their needs are understood, anticipated, and met.
• Conduct regular check‑ins, strategic reviews, and performance discussions to maintain alignment and satisfaction.
• Identify opportunities to expand partnerships and introduce additional services that support client goals.
• Marketing Strategy Consulting
• Partner with clients to assess their current marketing strategies, workflows, and team structures.
• Provide strategic recommendations to deepen marketing effectiveness and improve operational efficiency.
• Support clients in developing annual and quarterly marketing plans, campaign strategies, and performance frameworks.
• Offer guidance on best practices in digital marketing, business development, brand development, content strategy, and customer engagement.
• Team Resourcing & Operational Support
• Advise clients on how to structure and resource their marketing teams effectively, including role definition, workload distribution, and skill alignment.
• Collaborate with internal leadership to ensure our marketing employees are positioned for success within client environments.
• Monitor day‑to‑day performance and integration of our marketing staff, providing coaching, feedback, and support as needed.
• Help resolve operational challenges and ensure smooth collaboration between client teams and internal teams.
• Cross‑Functional Collaboration
• Work closely with internal marketing, operations, and talent teams to ensure client needs are met with excellence.
• Communicate client priorities, challenges, and opportunities to internal stakeholders to drive continuous improvement.
• Participate in internal planning sessions to align service delivery with client expectations and organizational goals.
• Business Development & Growth
• Identify and pursue opportunities to expand client engagements through additional services or strategic initiatives.
• Support proposal development, pitch preparation, and client presentations.
• Represent the organization at industry events, conferences, and networking opportunities to build brand visibility and generate leads.