MARKETING SPECIALIST

Responsibilities

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Assist in the development and maintenance of player tracking information in the casino management system.
• Able to activate, approve, and make manual adjustments to a patron account.
• May be stationed as the second employee at the admission/exit turnstile area in addition to a Security Officer.
• Effectively respond to customer concerns and issues to promote player goodwill.
• Communicate promotions to internal and external customers. Perform and/or coordinate the pre and post event analysis.
• Coordinate marketing support services to include advertising, public relations, and internal departments.
• Work closely with CRM to ensure accurate details are incorporated into advertisements and materials.
• Coordinates, organizes, and executes approved property promotions.

Requirements

• Associates degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience.
• One (1) year of related experience required, preferably in Marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Demonstrated ability to drive toward results.
• Must be at least 21 years of age.

Preferred

• presentation skills preferred