Responsibilities

• Data Management & Analysis: Collect, organize, and analyze ticketing & ancillary data to identify sales trends, customer behavior patterns, and revenue opportunities.
• Prepare regular performance reports and dashboards for marketing campaigns, ticket sales, and ancillary guest revenue streams.
• Support marketing and revenue strategy team in building comprehensive sales/marketing/revenue summaries
• Project Management: Organize and track multiple marketing and ticketing projects simultaneously, maintaining project timelines, coordinating deliverables across teams, and ensuring milestones are met on schedule.
• Create and maintain project documentation, status reports, and action item tracking
• Marketing Support: Assist in the execution of integrated marketing campaigns across digital and traditional channels.
• Coordinate asset delivery, maintain marketing calendars, and support campaign tracking.
• Help maintain brand consistency across all marketing touchpoints and ticketing platforms
• Ticketing Operations Support: Support day-to-day ticketing operations including inventory management, pricing updates, and system maintenance.
• Assist with platform audits, troubleshooting, and coordination with third-party ticketing vendors.

Requirements

• Bachelor's degree in Business, Marketing, Data Analytics, Hospitality, Tourism, or related field preferred, or equivalent combination of education and experience
• 3-5 years of experience in marketing, events, ticketing, tourism, or related field
• Strong organizational and project management skills with proven ability to handle multiple priorities
• Demonstrated quantitative aptitude with experience in data management, analysis, and reporting
• Proficiency in Microsoft Excel/Google Sheets required; experience with data visualization tools (Tableau, Power BI) a plus
• Basic understanding of marketing concepts including digital marketing, social media, and traditional advertising
• Strong written and verbal communication skills with attention to detail
• Self-motivated with ability to work independently in a remote environment
• Willingness to learn and grow within the organization
• Flexibility to occasionally travel for events or team meetings as needed

Preferred

• Experience with live entertainment venues (sports, concerts, theatre, conventions, exhibitions, attractions, museums, or location-based entertainment) strongly preferred
• Experience with data visualization tools (Tableau, Power BI) a plus
• Experience with brand or IP partners preferred
• Background in tourism, hospitality, or destination marketing preferred
• Experience with ticketing platforms (ShowClix, Ticketmaster, Tessitura, or similar) advantageous