Marketing Representative In House Pre Arrival

Las Vegas, NV (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

Job Summary

Drive guest engagement and sales presentations at a Hilton Grand Vacations resort with a focus on eligibility, service quality, and future bookings.

  • Own guest engagement calls and activities to invite guests to sales presentations.
  • Must-have: ability to meet marketing metrics and qualify guests for gifts.
  • Standout: multi-channel Hilton customer-care excellence driving future vacation bookings.

Job Description

Responsibilities

  • Call owners and guest before they arrive to the resort to offer concierge services and invite them to attend a sales presentation.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
  • Champion Hilton quality customer care service throughout all Marketing channels.
  • Meet and exceed marketing metrics.
  • Secure future business through vacation package sales.

Benefits

  • Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
  • Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
  • Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Representative In House Pre Arrival

Hilton Grand Vacations · Las Vegas, NV · On-site