Responsibilities

• Deliver exceptional customer service to guests and clients to boost resort preview sign-ups and ticket sales
• Persuade qualified prospects to attend a Vacation Ownership presentation by offering them incentives like discounted savings on local attractions/sites of interest.
• Have the chance to work and travel to off-site events and pop-up locations according to business needs.
• Ensures we meet our goals for production, sales and monthly budget targets
• Remains current on all area attractions, events, dining options, etc.
• Stays up to date on all of our current incentives we offer guests
• Offers guest information about the site and surrounding area when requested
• Responsible for attending all staff meetings and training, as requested by management.
• Performs accurate accounting and reporting of all shifts(s) details as directed by the manager.
• Adhere to company standards and maintain compliance with all policies and procedures.
• All other duties assigned by management.

Requirements

• 1+ years of experience in sales, marketing, or commission/tips-driven role
• Have a charismatic and outgoing personality.
• Ability to be assertive and handle objections
• Works well in a team environment and enjoys collaboration
• Previous OPC/Brand Ambassador experience is a plus
• Excellent customer service skills and ability to handle customers in a face-to-face setting
• Ability to work nights, weekends, and holidays.
• Computer proficiency in Microsoft Word, Excel, and Outlook.
• Basic mathematical skills, including the ability to calculate percentages and discounts.
• High School Diploma or Equivalent.
• Excellent time management skills, including the ability to organize and manage multiple priorities.
• Ability to establish and maintain cooperative working relationships with internal and external customers.
• Able to use sound judgment; and work independently, with minimal supervision

Preferred

• Previous OPC/Brand Ambassador experience is a plus

Benefits

• Health insurance with HSA and FSA options
• Dental Insurance
• Vision Insurance
• Life/AD&D insurance
• Short – Long- Term Disability coverage
• 401(k)
• PTO
• Paid Holidays
• Employee Referral Program
• Employee and Family Discounts