We are large Imaging group, with 30 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.
In the position you will:

• Identify and resolve service issues relating to referring physicians, their staff and patients.
• Provide turnkey services to referring physician offices by acting as liaison between operations management
• Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
• Keep sales, operations and radiologists updated on account issues and resolution (status)
• Maintain special assignment accounts as directed by Operations

You will assist the VP of Business Development to coordinate effective office visits.
The purpose of these visits will be to:

• Educate referring and new offices on enhancements, new studies, and advances - essentially target market
• Increase referral percentages/volume and word of mouth
• Increase referral percentages/volume from currently non-referring offices
• Maintain image in the community as cutting-edge experts
• Bring our level of service to the offices
• Effectively manage territory

The right candidate must have:

• Strong written and verbal communications skills
• Professional customer service skills
• Good overall clerical skills
• Must be detail oriented and organized
• Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
• Should posses current California driver's license and good driving record

Qualifications:

• Preferred 1 year experience in healthcare
• Knowledge of preparing, and interpreting spreadsheets and reports
• Managed care contracting experience is highly desirable
• Good selling skills is highly desirable
• Bilingual is a PLUS!