Responsibilities

• Develop and execute comprehensive marketing and communications projects to support SBM's current book of operations business aligning with strategic objectives and target audience preferences that drive advocacy and capture client satisfaction.
• Collaborate closely with cross-functional teams, including operations, HR, Finance and Transitions to gather insights, identify opportunities, and develop tailored marketing stories that drive client engagement and retention.
• Create custom compelling copy and work with direct design report resources to ensure projects are completed and designed to SBM expectations.
• Manage end-to-end project lifecycle, from planning and resource allocation to execution, tracking, and reporting, ensuring projects are delivered on time, and to the highest quality standards.
• Drive content development initiatives by working closely with account management teams to determine storylines and positioning to current clients.
• Utilize data-driven insights and analytics as well as the voice of the customer to measure the effectiveness of marketing campaigns. Help identify areas for improvement and optimize strategies for to support current client engagement and advocacy.
• Stay informed about industry trends, janitorial market dynamics, client happenings and competitive landscape, to provide recommendations and insights to enhance storyline development.

Requirements

• 7+ years of experience in B2B marketing project management, preferably in the facilities services or related industry.
• Proven track record of executing successful marketing projects and initiatives that organic drive business growth and client engagement and advocacy.
• Experience developing compelling content and engaging copy from outlines.
• May be required to have a valid driver’s license.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and effectively.
• Must be comfortable meeting in-person or on teams with all levels of the organization, must be conformable scheduling meeting and running them as well as making phone calls.
• Strategic thinker with a data-driven mindset and the ability to leverage 4insite metrics and data analytics to drive results or capture areas of improvement.
• Collaborative team player with strong interpersonal skills and the ability to build relationships and influence stakeholders at all levels of the organization.

Benefits

• SBM offers comprehensive benefit packages.