Responsibilities

• Serve as the primary point of contact for program leads and the Marketing team.
• Manage the intake process for all assigned marketing requests, ensuring each project is properly scoped, prioritized, documented, and assigned before work begins.
• Own the end-to-end project lifecycle for marketing initiatives, from intake and scoping through final delivery and post-project review.
• Build and maintain detailed project plans, timelines, task assignments, approval steps, and dependencies using Basecamp, project calendars, planning worksheets, and other internal tools.
• Manage multiple simultaneous projects of varying size and complexity, adjusting priorities and resources as organizational needs evolve.
• Coordinate integrated marketing projects across email, digital, print, social media, website, video, and event channels.
• Review projects throughout production to ensure timelines, approvals, quality standards, and deliverables remain on track.
• Identify risks, bottlenecks, missed deadlines, and changes in scope before they affect delivery.
• Communicate the impact of requested changes on timelines, priorities, budgets, and team capacity.
• Work with Marketing Director to balance workloads and prioritize projects based on organizational goals, deadlines, and available resources.

Requirements

• 3-5+ years of experience in marketing project management, marketing operations, account management, or a closely related role, ideally within a nonprofit, mission-driven, agency, or complex multi-stakeholder organization.
• Experience working in a marketing, communications, or agency environment.
• Demonstrated proficiency with project management platforms such as Basecamp, Monday.com, or similar tools.
• Excellent written and verbal communication skills, with the ability to information and communicate clearly with varied audiences.
• Proven ability to manage a high volume of active projects simultaneously while maintaining strong attention to detail, follow-through, and quality.
• Strong interpersonal skills and the ability to build trusted relationships across departments and levels of the organization.
• Highly organized, solutions-focused, and comfortable managing competing priorities in a fast-changing environment.
• Sound judgment and the confidence to identify concerns, clarify expectations, and recommend practical solutions.
• Strong working knowledge of Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.