Responsibilities

• Receive, review, and intake project requests submitted through Workfront; confirm all required specifications are present and resolve any information gaps before work begins
• Assign projects to the appropriate internal resources, including design, copywriting, key.com content development, based on project scope and requirements
• Traffic and manage creative and digital projects from request to completion, ensuring timely delivery across all channels and formats
• Monitor project progress, proactively address issues, and escalate risks as needed to keep work on track
• Ensure all required compliance approvals are obtained prior to project completion
• Confirm that project scope and deliverables align with stated business objectives
• Collaborate effectively with a broad range of internal and external stakeholders, including marketing, creative services, product management, lines of business, and compliance
• Follow established project management processes while identifying opportunities to improve workflows and increase team efficiency
• Contribute to a team culture grounded in collaboration, accountability, and continuous improvement
• Actively participate in team meetings and project status calls and contribute to projects led by others

Requirements

• Bachelor's degree preferred
• 1+ years of professional experience in an advertising agency, marketing project management, or a related field
• Working knowledge of traditional and digital creative development processes, with an understanding of brand and compliance standards
• Proven ability to build and maintain productive relationships with internal teams, external agencies, and cross-functional partners
• Strong written and verbal communication skills, including the ability to present clearly to a variety of stakeholders
• Excellent organizational skills with demonstrated ability to manage multiple projects simultaneously and meet deadlines
• Client-focused mindset with a commitment to delivering quality work efficiently and on time
• Effective problem-solving skills with sound judgment on when to escalate issues
• This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

Benefits

• Please click here for a list of benefits for which this position is eligible.