Marketing Package Specialist at Marriott Vacations Worldwide | Las Vegas, NV

Marriott Vacations Worldwide

Marketing Package Specialist

Las Vegas, NV (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own guest experience and sales workflow for a hospitality/ownership context, coordinating inquiries, routing leads to Sales Executives, and upholding service standards across internal and external interactions.

Guest Experience & Brand Execution: welcome guests, anticipate needs, and maintain professional communication across in-person and telephony interactions.
Sales Coordination & Lead Management: assign lead calls/emails to Sales Executives and support outreach and event invitations.
Quality & Policy Adherence: monitor quality standards, follow safety/policy procedures, and implement improvements to service delivery.

Job Description

Responsibilities

Promotes awareness of brand image internally and externally.
Makes telemarketing calls and offers return vacation packages, book sales presentations and invite Owners and guests to special events.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Assign lead calls or emails to Sales Executives based on online rotation.
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Ensure adherence to quality expectations and standards; identify recommended, develop, and implement new ways to increase organizational quality.
Always follow company policies and safety procedures.

Requirements

Available to work a flexible schedule to include weekends and holidays.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Benefits

Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Benefit eligibility will vary by position

Marriott Vacations Worldwide

3.9 Glassdoor

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.  Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW

Founded in 1984

Orlando, Florida, USA

8.6K employees (932 in marketing)

www.marriottvacationsworldwide.com

70% recommend to a friend

69% CEO approval