Responsibilities

• Meet WelbeHealth’s gross and net census growth goals
• Direct and coordinate all marketing, outreach, and community engagement activities
• Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion
• Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis
• Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market
• Maintain WelbeHealth’s working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies
• Develop department budget and direct performance to budget
• Collaborate with executive teams to report on key metrics and proactively address problems

Requirements

• Bachelor’s degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted
• Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred
• Strong knowledge and experience with Salesforce and Microsoft Office
• Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects

Preferred

• Bachelor’s degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted
• Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred
• Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects
• Strong knowledge and experience with Salesforce and Microsoft Office

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits
• Salary/Wage base range for this role is $120,000 - $184,545 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.