Responsibilities

• Powering Campaign Execution
• Own intake and complete program builds for select stakeholders, helping teams move faster while staying aligned to best practices
• Clone approved program templates and populate program data using provided token information for review and approval
• Ensuring Quality, Consistency & Scale
• Review and QA programs built by teams with Marketo access, helping maintain a high bar for quality, consistency, and scalability
• Partner with Marketing Operations Manager to document and reinforce campaign operations standards across the organization
• Building the Foundation for Growth
• Create, maintain, and improve program build guides and operational documentation
• Support change management communications when processes, tools, or standards evolve, helping teams understand what’s changing and why
• Contribute ideas to improve workflows, templates, and operational efficiency as the marketing organization grows

Requirements

• 1–3 years of experience in marketing operations, marketing automation, or campaign support.
• Working knowledge of Marketo or another marketing automation platform (Marketo strongly preferred).
• Strong attention to detail and comfort with QA processes, checklists, and documentation.
• Ability to follow established processes while also contributing to their continuous improvement.
• Clear written communication skills for documentation and internal enablement.
• Comfortable managing intake requests and collaborating with multiple stakeholders.

Preferred

• Experience supporting event marketing or webinar programs
• Familiarity with tokens, templates, and scalable program frameworks
• Experience working in a B2B marketing environment
• Exposure to change management or internal communications