Marketing Operations Manager

Miami, FL (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 2 months ago

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Job Summary

Drive cross‑team creative and content execution at Windstar Cruises, owning multi‑channel campaigns from brief to launch and ensuring scalable Asana workflows.

  • Must-have: 5+ years in project management across creative, marketing, or agency environments.
  • Standout: Deep Asana expertise and ability to streamline cross‑functional processes.

Job Description

Responsibilities

  • Lead the intake, organization, and prioritization of all creative and content requests across teams.
  • Build and manage workflows in Asana that drive visibility, accountability, and speed.
  • Act as the central connector across creative, marketing, web development, and email teams—ensuring alignment from brief to launch.
  • Bring structure to multi-channel campaigns, including website updates, email deployments, and content rollouts.
  • Partner on content production planning, timelines, and resource allocation.
  • Manage the creative budget, including tracking spend, forecasting, and identifying opportunities for efficiency without compromising quality.
  • Continuously refine processes to improve how work flows across teams and channels.
  • Support Trade Marketing initiatives, including coordination of trade-facing campaigns, collateral, and partner-focused content to drive engagement with travel advisors and trade partners.
  • Other duties as assigned.

Requirements

  • 5+ years of experience managing projects across creative, marketing, or agency environments.
  • Deep expertise in Asana (or similar tools)—you build systems that scale.
  • Strong proficiency in Microsoft Office (Excel, PowerPoint, Teams).
  • Solid understanding of marketing workflows, including campaign planning and asset development.
  • Working knowledge of web development processes (briefing, QA, timelines, handoff between design and dev).
  • Working knowledge of email development and deployment (build timelines, testing, approvals, scheduling).
  • Experience managing content production and multi-channel execution.
  • Highly organized with strong attention to detail—you bring clarity where there is complexity.
  • Strong communicator and team leader, able to guide cross-functional teams efficiently.
  • Experience in cruise, travel, or hospitality is a plus.
  • Open to leveraging AI tools to improve workflows and productivity.

Preferred

  • Experience in cruise, travel, or hospitality is a plus.
  • Open to leveraging AI tools to improve workflows and productivity.

Benefits

  • For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
Windstar Cruises logo

Windstar Cruises

Windstar Cruises operates a fleet of six small sailing and all-suite yachts visiting approximately 260 ports in 2020 sailing throughout Europe, the Caribbean, Costa Rica and the Panama Canal, Australia, New Zealand, Asia, Alaska, Canada and New England, and cruising year-round in Tahiti. Windstar’s fleet is the market leader in small ship cruising with a total of 1,574 passenger berths calling on off-the-beaten-path and popular ports in over 60 countries. The boutique cruise line carries fewer than 350 passengers on its small ships and takes travelers on cruises that are 180 degrees from ordinary. They are known for their immersive and authentic experiences, unique, port-intensive itineraries, exceptional award-winning service, and innovative culinary program as the Official Cruise Line of the James Beard Foundation. Windstar Cruises is a part of Xanterra Parks & Resorts®, known for “Legendary Hospitality with a Softer Footprint.”Windstar Cruises is an Equal Opportunity Employer.For Open Positions visit our web site: https://www.windstarcruises.com/our-company/careers/open-positions/

Founded in 1986
Miami, Florida, USA
1K employees (27 in marketing)