Marketing Operations Manager

Worcester, MA

$70K/yr – $90K/yrMid Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the marketing tech stack, campaigns, and data insights to steadily lift acquisition and engagement across channels.

  • Own marketing technology, including HubSpot, CRM, analytics, automation, and social tools, in close collaboration with IT.
  • Lead cross‑channel campaigns across digital, website, email, and social with clear dashboards and segmentation insights.
  • Align with IT on site performance, ADA compliance, security, and ongoing campaign delivery and optimization.

Job Description

Responsibilities

  • Manage and optimize Seven Hills Foundation's marketing technology platforms, including HubSpot CMS & CRM, Microsoft SharePoint, marketing automation, email, analytics, and social media management tools.
  • Develop and manage integrated marketing campaigns across digital, website, email, and social media channels.
  • Build dashboards and performance reports that measure campaign success, customer acquisition, SEO performance, ROI, and audience engagement.
  • Analyze customer insights and segmentation data to identify opportunities and improve marketing effectiveness.
  • Partner with IT to maintain website performance, ADA compliance, security, and ongoing optimization.
  • Coordinate marketing workflows, timelines, and cross-functional projects to ensure timely campaign delivery.
  • Supervise the Digital Marketing Specialist while providing analytical guidance and campaign support to the Communications team.
  • Manage vendor relationships related to website hosting and technical maintenance.

Requirements

  • Bachelor's degree in Marketing, Data Analytics, Communications, or a related field (or equivalent experience).
  • 5+ years of experience in marketing operations, digital marketing, marketing analytics, or a related field.
  • Experience with HubSpot (preferred), CRM platforms, marketing automation, digital analytics, and reporting dashboards.
  • Strong understanding of SEO, campaign measurement, customer segmentation, and marketing performance metrics.
  • Proficiency with Adobe Creative Suite and Microsoft SharePoint.
  • Exceptional analytical, project management, communication, and organizational skills.
  • Valid driver's license.
Seven Hills Foundation logo

Seven Hills Foundation

Seven Hills Foundation promotes and encourages the empowerment of people with disabilities and significant life challenges so that each may pursue their highest possible degree of personal well-being and independence. Currently offering programming at 190 locations throughout Massachusetts and Rhode Island, Seven Hills Foundation employs more than 4,600 professionals. The Foundation offers a continuum of support and services to more than 28,000 children and adults through 14 Affiliate organizations. Remember – “To the world you may be one person – but to one person you may be the world” - Be that person at Seven Hills!

Founded in 1951
Worcester, Massachusetts, USA
1.3K employees