Marketing Operations Manager

Dallas, TX (Hybrid)

$81K/yr – $100K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own and optimize Lighthouse’s marketing automation and MarTech stack to improve attribution, lead routing, and campaign performance, while partnering across Marketing, Sales Ops, and Engineering to scale AI-powered operations.

  • Growth Infrastructure: Manage automation platforms, data integrity, and integrations for scalable campaigns.
  • MarTech Evolution: Recommend, implement, and connect new tools to existing systems, including AI-enabled workflows.
  • Operational Excellence: Test, analyze, and document processes, improving funnel analytics and lead management across teams.

Job Description

Responsibilities

  • Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
  • Be part of the team that recommends, implements and integrates new MarTech tools to expand our capabilities and ensure a seamless connection with our existing systems.
  • Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
  • Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
  • Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
  • Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
  • Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.

Requirements

  • Extensive experience in a marketing operations role.
  • Solid experience with marketing automation platforms like Hubspot or Marketo.
  • Good level of CRM (Salesforce) or sales-process understanding (i.e. Lead > Opportunity conversion)
  • Experience implementing and managing various MarTech tools, such as intent data platforms, spam prevention, or event management software.
  • A results-driven mindset with a strong ability to analyze data to inform marketing decisions and measure ROI.
  • Exceptional attention to detail, great time management, and clear communication skills.
  • A collaborative team player who can also work independently and thrive in a fast-paced, service-oriented environment.
  • A genuine curiosity for AI and a willingness to actively experiment with AI-powered tools as part of daily work — not just as a user, but as someone who identifies where AI can improve marketing operations processes and drives those initiatives forward.

Preferred

  • Previous experience working in a high-growth B2B SaaS or technology company.
  • Hands-on experience with API-based integrations, connecting MarTech tools and troubleshooting sync behaviour across platforms.
  • Project management skills with a proven ability to see projects through to successful completion.
  • Experience with content management systems like Storyblok.
  • Familiarity with data visualization in BI tools like Looker and advanced analysis in Excel.

Benefits

  • Flexible time off: Autonomy to manage your work-life balance.
  • 401k matching: Up to 4%.
  • Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
  • Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
  • Employee Assistance Program: 100% confidential and free.
  • Employer paid Short Term Disability + $50,000 Life Insurance
  • Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
  • Wellbeing support: Subsidized ClassPass subscription.
  • Referral bonus: Earn rewards for bringing in new talent.
  • Additional benefits information may be provided separately.
Lighthouse logo

Lighthouse

3.6 Glassdoor

Since our inception as a local document copy shop in 1995, Lighthouse has evolved with the legal technology landscape, anticipating the trends that shape legal practices, information management, and complex eDiscovery.Over time, we’ve built our own technology to increase efficiency and address gaps. We’ve brought leading providers Discovia and H5 under the Lighthouse umbrella to expand our investigations and review capabilities. We also have lasting partnerships with leading vendors like Relativity, Brainspace, and Nuix, creating best-in-class workflows boosted by exclusive Lighthouse features. Most importantly, Lighthouse combines innovation, expertise, and a commitment to partnership in every service we provide.

Founded in 1995
Seattle, Washington, USA
1.7K employees (26 in marketing)
63% recommend to a friend
64% CEO approval

Traffic Signals

Monthly Visitors
93.8K
Monthly Google Ads Budget
$13.4K
Traffic Source Mix
Search
23.3%
Direct
70.4%
Referral
3.6%
Social
1.8%
Paid
0.7%

Headcount Trend

Current headcount: ~1.7K

Marketing Team

Median Career Experience
17.5 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$56M
Last Raise
$23M
Debt Financing, 10 years ago

Funding History

  • Aug 2016
    Debt Financing • $23M
  • Feb 2015
    Series Unknown • $30M
  • Mar 2012
    Series Unknown • $3M

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