Marketing Operations Manager

New York City, NY (On-site)

$131K/yr – $155K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Summary

Own marketing ops engine end to end: campaign hierarchy, analytics, Martech stack, and data hygiene to drive pipeline visibility.

  • Campaign structure and tagging to isolate performance and link to program ROI across Salesforce and connected tools.
  • Martech governance and data integrity: admin and integration of CRM, MA, enrichment, and BI tools with RevOps and Analytics.
  • Lead scoring, routing, and reporting: speed up handoffs and show funnel health from event to opportunity.

Job Description

Responsibilities

  • Own campaign hierarchy and structure: Build and maintain a clean, consistent campaign hierarchy in Salesforce (and connected tools) so every initiative, a single webinar, a third-party event, a sponsorship, a paid campaign, rolls up correctly into its parent program and ultimately into channel and pipeline reporting.
  • Enable campaign-level analytics: Make sure every campaign is structured and tagged so its performance can be isolated on its own or rolled up to the program level. Partner with RevOps and the Data Analytics team on how those metrics get modeled and presented, so at any given point we know exactly which campaigns are driving pipeline and which aren\'t.
  • Own the martech stack: Administer and continuously improve our marketing technology stack (CRM, marketing automation, enrichment, intent data, BI/analytics tools), keeping tools integrated, clean, and trusted.
  • Manage the marketing ops budget: Monitor spend across tools, campaigns, and vendors; ensure initiatives are delivered on time and within budget; and flag cost-effectiveness issues before they become a problem.
  • Improve speed-to-lead: In close partnership with RevOps, design, implement, and iterate lead scoring models and routing logic so the right leads reach the right rep as fast as possible.
  • Partner with RevOps: Be marketing\'s counterpart to RevOps on funnel definitions, handoffs, SLAs, and data hygiene across the lead-to-opportunity process.
  • Support regional marketing leadership: Work closely with regional marketing directors, alongside RevOps and the Data Analytics team, to make sure each region has the dashboards and reporting it needs for visibility into pipeline, funnel performance, and campaign impact.
  • Drive data integrity: Own the data model connecting marketing systems to Salesforce, and Hubspot, ensuring consistent fields, campaign attribution, and reporting logic across the funnel.
  • Enable the marketing team: Act as the go-to person for marketing systems and reporting questions, training the wider team on tools, processes, and self-serve dashboards.

Legora

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 400+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

Founded in 2023
Stockholm, Stockholm County, SWE
219 employees (22 in marketing)