MARKETING OPERATIONS MANAGER

Indianapolis, IN (On-site)

Salary Not AvailableMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own leasing velocity and occupancy by coordinating centralized marketing, intake workflows, and conversion optimization across a portfolio of properties.

  • Leasing Velocity: Own occupancy and retention outcomes by aligning marketing, leasing, and conversion efforts across properties.
  • Operations & Training: Lead centralized leasing operations and deliver training to lift marketing, occupancy, and retention metrics.
  • Process & Data: Build leasing intake workflows, QA routines, and KPI reporting to drive continuous improvement.

Job Description

Responsibilities

  • Develop and optimize marketing and leasing strategies to achieve occupancy and retention goals.
  • Lead initiatives to maximize occupancy and conversion rates.
  • Manage centralized leasing operations across the portfolio to ensure consistent handling of leads, inquiries, and follow-ups. Monitor and report on key performance indicators.
  • Deliver training and coaching to support marketing, leasing, occupancy, and retention goals.
  • Develop and manage leasing intake workflows.
  • Conduct quality assurance reviews to maximize leasing conversion rates.
  • Develop and maintain leasing and marketing processes, policies, procedures, and resources.
  • Identify and recommend new strategies and software to improve performance.
  • Manage marketing projects and tactics to achieve business goals.
  • Conduct acquisition due diligence, assess markets, recommend marketing strategies, and onboard new properties.
Gene B. Glick Company, Inc. logo

Gene B. Glick Company, Inc.

From our apartment communities to our extensive philanthropic endeavors, our business is family. The Gene B. Glick Company believes in people – our residents, our employees and the communities we serve. We’re doing our part to advance our neighborhoods, schools and environment. Founded in Indianapolis in 1947, Glick is one of the largest privately held real estate management and development firms in the U.S., with more than 20,000 multifamily units across 13 states. The Gene B. Glick Company strives each and every day to set the standard for the multi-family housing industry. We set ourselves apart by providing apartment homes and customer service of the highest caliber and creating value for our residents, employees and neighborhoods. Through our charitable outreach, we work to enhance the communities we serve. Our ValuesOur company’s reputation was built on founder Gene Glick’s dedication to integrity, quality construction, excellent service and superbly maintained communities. His family carries on that heritage by investing in organizations and opportunities that make the world a better place. We operate the company according to an unwavering set of principles:•We value our residents.•We enhance the lives of our residents by serving them with respect, care and dignity.•We value our reputation.•We conduct business in a manner consistent with the highest ethical and moral standards.•We value social responsibility.•We contribute our time and resources to making our local communities better places in which to live.•We value our employees.•We maintain a corporate culture that demonstrates to each employee that “Our business is family.”•We strive for excellence in everything we do.

Founded in 1947
Indianapolis, Indiana, USA
519 employees

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Current headcount: ~519

Marketing Team

Marketing Roles Posted (Last 30 Days)
2