Responsibilities

• Maintain marketing inventory across all service lines, including:
• Build and maintain ready-to-go booth/event kits for each service line; monitor inventory quantities and initiate reorders before materials run out; maintain an organized inventory system and check-out process; own organization of the marketing storage room; conduct periodic inventory audits
• Receive, unpack, organize, and distribute marketing shipments; coordinate delivery of materials to hospital sites, urgent care clinics, and other locations; retire outdated materials to prevent old branding or content from remaining in circulation
• Coordinate administrative and logistical details for trade shows, recruiting events, community events, and internal events; manage registrations, shipping, event materials, name badges, signage, giveaways, candy, supplies, and other event needs
• Pack and prepare event materials in advance; assist with event setup and teardown; coordinate transportation and return of banners, displays, and other materials; maintain event calendars, deadlines, and checklists; track materials used and replenish event kits after events; coordinate special campaigns, such as Medal of Honor materials
• Coordinate printing, updating, and distribution of provider PE cards; maintain accurate quantities by hospital/site and coordinate replenishment; distribute recruitment materials, physician materials, and other collateral to sites; coordinate business cards, name badges, signage, and other routine material requests; maintain current versions of materials so sites do not use outdated pieces
• Administer operational aspects of the FIGS Team Shop; receive bulk shipments, including large orders containing hundreds of individual items; sort orders by provider and hospital/site; bag and label individual orders; coordinate delivery or pickup of orders; resolve missing items and order discrepancies as appropriate; maintain distribution records; communicate pickup and delivery information to providers
• Process online and in-person swag orders; sort and package orders; receive and inventory merchandise; maintain physical store inventory and organization; monitor stock levels and coordinate replenishment; reconcile purchases and supporting documentation for CME charging; coordinate distribution and shipping to providers and sites; assist with seasonal and special merchandise programs
• Gather charitable and fair market value invoices from Henry Ford; Send surveys related to charitable events; Obtain event photos for social media; Update the IEP Charities budget; Maintain and update the charitable events calendar

Requirements

• 2+ years of experience in marketing, communications, or a related field
• Experience with Canva or similar software.
• Working knowledge of graphic design principles and ability to guide visual execution. Graphic design experience is a plus.
• Strong project management skills with the ability to manage multiple priorities and stakeholders.
• Healthcare knowledge is a plus, particularly in complex, multi-audience environments.
• Must be comfortable operating as an individual contributor responsible for both administrative support and execution.