Responsibilities

• Greet, interact, entertain and serve guests courteously and in a timely manner with an upbeat attitude.
• Anticipate guest needs and respond to all guest inquiries, requests, directions and information.
• Answer questions about our food, beverages and other company functions and services. Inform guests of specials and menu changes.
• Recognize and cultivate regular guests and repeat business.
• Maintain line of sight/atmosphere control by circulating through your work area throughout your shift.
• Report any incidents of theft, vandalism or violations to management.
• Respond to guest concerns/complaints regarding service or beverages and correct errors or resolve complaints.
• Obtain food and beverage orders from guests; organize and prioritize service per appropriate service sequence to ensure that orders/special requests are correct and properly presented.
• Up-sell and suggestively sell menu items, specials and beverages.
• Follow drink recipes when dispensing drinks.