Responsibilities

• Lead and support the vendor-based FRS team in assisting provider offices with reimbursement and billing, including addressing coding and claims-related provider issues
• High Collaboration with our Channel partners to understand customer and business updates, then translate that into meaningful knowledge or action for the Field Reimbursement team
• Manage budget development and performance monitoring for FRS team
• Point of contact and lead for work with our CRM, Patient HUB, and Patient Support Program
• Project Management
• Develop FRS training content, including scripts for field interactions
• Lead team training sessions and provide updates related to changes in coverage or reimbursement related to products
• MAC submission of above brand FRS materials, including trainings
• Work cross-functionally with other business units, as well as with internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
• Evaluate opportunities across the entire PSP portfolio

Requirements

• Doctorate degree
• OR Master’s degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• OR Bachelor’s Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• OR Associate’s Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• OR High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred

• Experience in reimbursement and patient support service programs OR field sales experience
• Ability to manage strategic projects from concept development through execution
• Experience working with vendors and advertising agencies developing impactful materials on time, on budget and on target
• Excellent verbal and written communication skills, including listening and presentation skills
• Creative problem-solving and the implications of potential solutions
• Strong cross-functional leadership. Ability to drive influence across stakeholders to set direction, align work efforts, and ensure flawless execution; even without authority
• Ability to successfully prioritize a diverse workload to meet deadlines
• Organizational skills
• People First mindset
• Learning Agility

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.