Responsibilities

• Assist in end-to-end marketing reporting and analytics, designing dashboards and funnel models to provide actionable insights.
• Define and evolve core marketing KPIs, including campaign performance, funnel conversion rates, and pipeline attribution.
• Lead complex and ad-hoc reporting requests, writing and QAing SQL queries, and developing self-service reporting tools for broader team use.
• Partner with Demand Generation to develop, launch, and optimize lifecycle workflows and nurture campaigns based on performance data.
• Own campaign operations from audience segmentation, list management, to campaign execution, ensuring data integrity and accurate attribution.
• Manage relationships with marketing operations agencies, setting priorities, tracking deliverables, and ensuring timely execution.
• Oversee the marketing campaign production supply chain, tracking stages, handoffs, and lead transfers to sales, proactively identifying bottlenecks.
• Lead email marketing and database hygiene strategies, ensuring high deliverability, compliance, and list health.
• Maintain comprehensive documentation of processes and enable team members through training and support.

Requirements

• 4-6+ years of marketing operations experience within a SaaS startup environment.
• Proficiency in Salesforce and Marketo (or comparable MAP/CRM tools).
• Strong BI tool experience (Hex, Looker, Omni) and advanced SQL skills.
• Experience building and maintaining complex reports and dashboards that are actively used for decision-making.
• Demonstrated ability to interpret data, identify trends, and translate findings into actionable insights.
• Exceptional project management skills with the ability to handle multiple priorities.
• Strong collaboration skills, with experience working with Data Engineering, RevOps, and external vendors.
• Excellent attention to detail and commitment to quality and accuracy.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred

• Knowledge of AI tooling and workflows (Clay, n8n, Conversion.ai) is a plus.

Benefits

• Competitive salary range ($115,000 - $150,000 USD in the US; $125,000 - $170,000 USD in premium markets).
• Flexible work environment with remote work options across over 20 countries.
• Employer contributions towards healthcare coverage.
• Equity in the company through stock options for all new hires.
• Flexible time-off policies, including generous entitlements in certain regions.
• A $500 home office setup allowance for remote employees.
• Opportunities to participate in global company gatherings and offsites.
• Dynamic and inclusive culture where every employee has a voice in shaping company values.