Responsibilities

• Supervise team to meet and exceed budgeted tour flow through training, motivation, contests and strategic scheduling.
• Field Leader - motivate, train, oversee CMA's and deliver supplies.
• Help resolve guest issues, complaints.
• Assist Manager with reports and site updates.
• Resort tour reception and sales/marketing liaison.
• Recruiting, Interviewing and Hiring CMA's and Greeters.
• Attendance record keeping.
• Comply with Human Resource and company policies.

Requirements

• 2 years management or supervisory and 1 year timeshare or vacation ownership experience required (CMP, OPC).
• Must be able to lift 25 lbs.
• Use of personal vehicle, valid driver's license and insurance required.
• Must be able to work flexible schedule, including weekends, holidays and evenings.
• Must be proficient at Excel, Word and Outlook (Microsoft Office)
• Must have High School/GED.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program