Marketing Manager

Responsibilities

• PROJECT MANAGEMENT & EXECUTION - Develop and manage project plans, timelines, launch schedules, and implementation recommendations. - Coordinate execution across Marketing, Operations, Customer Experience, vendors, and field teams. - Track deliverables, dependencies, risks, and milestones across multiple concurrent initiatives. - Ensure projects move from concept through implementation and adoption. - Maintain visibility into project status and proactively communicate updates. - Spot problems before they become fires and come to the table with solutions, not just flags.
• FIELD MARKETING SUPPORT - Serve as the primary marketing contact for field teams. - Navigate signage requirements, print production, and compliance considerations across multiple states and markets. - Ensure field teams receive marketing materials and communications prior to launch. - Keep field teams informed on request status, delivery timelines, and next steps. - Support grand openings, local marketing programs, community partnerships, and promotional events.
• MARKETING OPERATIONS - Manage marketing systems, workflows, and operational processes. - Maintain marketing calendars, launch schedules, and execution guides. - Oversee print portals, ordering processes, field resource libraries, and operational marketing tools. - Keep marketing materials, assets, and resources organized and easy for field teams to find and use. - Build and continuously improve the processes that keep the marketing team running smoothly.
• AGENCY & VENDOR MANAGEMENT - Develop clear project briefs and requirements. - Manage agency and vendor budgets, timelines, deliverables, and approvals. - Hold deliverables to a high standard — reviewing for quality, accuracy, and launch readiness before anything goes out the door. - Ensure external partners operate as an extension of the marketing team.
• LOCAL LISTINGS & DIGITAL PRESENCE - Own the accuracy of local listings and digital presence across 156+ sites. - Coordinate updates to local SEO platforms and business listings. - Support execution of local digital initiatives and campaigns. - Drive platform adoption across the organization and follow through until it sticks.
• REPORTING & ANALYSIS - Track campaign execution and project performance. - Monitor marketing budgets, invoices, and vendor spending. - Turn data into clear, actionable reporting that gives leadership visibility into what's working and what needs attention. - Identify opportunities to improve efficiency, execution, and field support processes.
• WHAT SUCCESS LOOKS LIKE - Campaigns, promotions, and field initiatives launch on time and as planned. - Field teams feel supported, informed, and set up for success before every launch. - Project timelines, dependencies, and risks are actively managed. - Leadership has visibility into project status and key milestones. - Vendors and agencies are managed effectively and held accountable to deliverables. - Problems never come as surprises — they come with a recommended solution already in hand. - Projects move forward through ownership and initiative rather than waiting for direction.

Requirements

• 3–5 years of marketing, marketing operations, project management, or related experience.
• Experience supporting multi-location retail, franchise, hospitality, automotive, or service-based businesses preferred.
• Proven ability to manage multiple projects simultaneously with exceptional attention to detail and follow-through.
• Ability to manage cross-functional stakeholders and drive accountability.
• Exceptional written and verbal communication skills.
• Thrives in a remote environment — self-directed, proactive, and accountable without needing daily oversight.
• Experience working with vendors, agencies, and external partners.
• Strong problem-solving and critical-thinking skills.
• Experience with project management platforms (Smartsheet, Asana, or similar), marketing technology (HubSpot, Twilio, or similar), and Microsoft Office Suite.
• Bachelor's degree preferred, but demonstrated experience and a track record of results matter more than credentials.

Benefits

• Our competitive benefits package includes: - Weekly pay - Health insurance - Paid vacation and holidays - 401k with match - Free unlimited car washes - A fun/challenging opportunity for growth