Responsibilities

• Own the strategy, execution, and optimization of complex email campaigns supporting Makeup, Loyalty, and value programs
• Build strong cross-functional relationships to provide email strategy, channel best practices, and performance-based recommendations
• Define segmentation strategies to expand personalization and drive deeper channel engagement
• Collaborate with Email Marketing Operations to QA emails, ensuring flawless content, linking, and tracking
• Support the execution and adoption of strategic Email MarTech initiatives in partnership with Product Management, Engineering, Analytics, and technology vendors
• Translate business objectives into technology-enabled marketing solutions leveraging customer data architecture, automation, and campaign orchestration capabilities
• Identify, prioritize, and execute experimentation opportunities including AI-enabled capabilities, dynamic content, and emerging technologies
• Stay at the forefront of email marketing technology and industry innovation, proactively evaluating new tools and best practices
• Analyze email performance across all KPIs to inform campaign strategies and surface key trends
• Consolidate and socialize wins, test results, and future recommendations with stakeholders

Requirements

• 4+ years of experience in email and digital marketing, retail preferred
• 3+ years of strong understanding of email best practices, including segmentation and personalization
• Proven ability to manage multiple high-visibility programs in a fast-paced, deadline-driven environment
• Strong strategic and analytical skills, with experience using reporting tools to drive action
• High attention to detail with excellent organizational and project management capabilities
• Excellent written, verbal, and presentation skills with proficiency in Microsoft Office (PowerPoint, Word, Excel)
• Ability to collaborate cross-functionally and navigate ambiguity across teams, projects, and priorities

Benefits

• Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.