Responsibilities

• Develop and execute marketing strategies that promote campus dining programs, events, and initiatives
• Own social media, digital communications, and on site marketing content that engages the Emory community
• Partner with culinary and operations teams to spotlight menu offerings, promotions, and sustainability initiatives
• Plan and coordinate campus events, activations, and promotional campaigns that elevate the guest experience
• Build strong relationships with campus partners and student organizations to grow engagement and brand awareness
• Analyze marketing performance and guest feedback to uncover opportunities for continuous improvement
• Collaborate creatively with our Image + Style team to shape customer experience initiatives that strengthen our brand and drive satisfaction, participation, and revenue
• Utilize our activation toolkit for most marketing efforts, and manage small-scale design projects with our professional design team to bring the Emory brand vision to life
• Proactively recommend fresh, onsite customer experience updates that support long-term account retention
• Ensure all account site content is accurate, on-brand, and polished — reviewing for design, grammar, and Bon Appétit voice

Requirements

• BA or BS in Marketing, Communications, Public Relations, or Journalism preferred
• 3+ years of relevant marketing experience, ideally including hospitality or food & beverage "in-house" marketing
• A proactive, assertive approach to spotting and capturing growth opportunities, paired with creative and strategic thinking
• A proven track record of data-informed marketing decisions, with full campaign ownership and reporting experience
• Proficiency in Microsoft Office, Photoshop, Adobe Acrobat, and WordPress
• Exceptional communication skills — you're tactful, engaging, and know how to build strong professional partnerships
• A genuine passion for exceptional food & beverage experiences and market-leading hospitality

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs