Responsibilities

• Manage day-to-day marketing operations, priorities, and project workflows.
• Supervise and support marketing and public relations team members.
• Lead implementation of a department-wide project management platform.
• Coordinate and execute integrated marketing campaigns across digital, social, email, events, and traditional channels.
• Support advertising, lead generation, retention, sponsorship, and community engagement initiatives.
• Collaborate with internal departments to support organizational goals and strategic initiatives.
• Monitor campaign performance and identify opportunities for improvement.
• Help expand BBB's reach through innovative marketing strategies and emerging technologies, including AI.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, Business, or a related field.
• Minimum of five years of progressive marketing experience.
• Experience developing and executing integrated marketing campaigns.
• Experience managing multiple projects and competing priorities simultaneously.
• Strong project management, organizational, and problem-solving skills.
• Excellent written, verbal, and presentation skills.
• Proficiency with Microsoft 365, including PowerPoint, Teams, and SharePoint.
• Strong interpersonal skills with the ability to work effectively across departments and with external stakeholders.

Preferred

• Leadership or team management experience.
• Experience managing Meta and Google advertising campaigns.
• Experience managing advertising budgets and vendor relationships.
• Experience supporting lead generation, customer retention, membership growth, or business development initiatives.
• Experience using project management platforms such as Monday.com, Microsoft Planner, or similar tools.
• Experience managing social media channels for business or nonprofit organizations, including LinkedIn, Facebook, Instagram, and YouTube.
• Experience with email marketing platforms, marketing automation tools, CRM systems, content management systems, and marketing analytics tools.
• Experience working in a nonprofit, association, chamber, membership, or mission-driven organization.