Responsibilities

• Develop and implement marketing, communications, and event strategies that align with the Agency's mission, vision, strategic plan, and annual organizational priorities.
• Lead the Agency's marketing and brand management efforts by ensuring consistent messaging, visual identity, and promotional strategies across all communication channels.
• Manage the Agency's social media presence by developing content, capturing stories, monitoring engagement, and strengthening community awareness.
• Create, coordinate, and maintain print and digital marketing materials that promote the Agency's programs, services, events, and community impact.
• Plan, coordinate, and promote agency events, which may include volunteer recognition activities, donor engagement/fundraising events, community outreach initiatives, and other special events.
• Collaborate with the CEO by developing marketing materials, promotional campaigns, event communications, and donor recognition activities that support fundraising and advancement initiatives.
• Manage relationships with contracted marketing vendors by negotiating services, coordinating projects, overseeing deliverables, and ensuring quality, timeliness, and consistency with the Agency's brand standards.
• Work collaboratively with agency leadership and program staff to identify and communicate stories that demonstrate the impact of REAL Services.
• Monitor and evaluate the effectiveness of marketing, social media, and event activities, using data to recommend improvements and strengthen community engagement.
• Represent and serve as an ambassador for REAL Services at community meetings, networking events, speaking engagements, and outreach activities while fostering positive relationships with media, community partners, volunteers, sponsors, donors, and the public.

Requirements

• Five years of progressively responsible experience in marketing, communications, social media, event management, or a related field is required.
• An associate or bachelor\'s degree in a related field is preferred and may be substituted for a portion of the experience.
• Knowledge of marketing, branding, social media, and community engagement strategies.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Demonstrated ability to build collaborative relationships and work effectively across departments with staff, volunteers, community partners, and other stakeholders.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities, meet critical deadlines, and coordinate multiple concurrent projects and events.
• Ability to represent REAL Services professionally while serving as an effective ambassador for the Agency throughout the community.
• Proficiency with Microsoft 365 and the ability to effectively utilize current marketing, communication, design, and social media technologies.
• Creative, self-motivated, and adaptable with sound judgment, attention to detail, and the ability to work independently while contributing as a collaborative member of a team.
• Experience coordinating with volunteers or fundraising teams is a plus.